“It’s really frustrating” USPS mail delivery problems persist across Baltimore – CBS Baltimore
DUNDALK, Maryland (WJZ) – The lack of postal service has been a constant problem for many for over a year now.
“It’s really frustrating, the invoices are late because we don’t even get them. I just don’t know what to do at this point, ”said Dundalk resident Brittne Bryan.
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Some Dundalk residents said they were just getting their postage stamped mail in April and now resorting to daily trips to the post office to see what the delay was.
“I receive informed delivery. So it shows me pictures of what I’m supposed to get everyday and even when I come to pick it up I still don’t get this mail. So where is this mail? Bryan said.
The USPS attributes the delays to the pandemic and staff shortages. In response, the agency is allowing more overtime, expanding delivery, using additional carriers from local offices, and hiring employees. However, people said they saw no improvement.
“We talked to a postal worker, we said ‘Hey, is someone delivering the mail to Edgemere?’ She replied, “No, you don’t even have a driver,” said Dundalk resident Gregory Williamson.
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Last month, Congressman Dutch Ruppersberger reached out to the Postmaster General to request a meeting with key postal officials, as well as an audit of several post offices in the Baltimore area.
In a statement released on Friday, Ruppersberger said he had received a response from Postmaster General Dejoy:
“We received a response from a government relations representative on behalf of Postmaster General DeJoy which was totally inadequate. It did not respond to my high level meeting request and did not include a single data point that was requested. Instead, we’ve been given a litany of apologies, blames, and flawed logic that don’t explain why there is such a disparity in service levels across the country and even within our own state and counties. If this was all the fault of Congress and COVID – as Postmaster General DeJoy would have us believe – we would receive complaints from all post offices. This is simply not the case. In addition, the problems in our local communities clearly predate the pandemic.
“I hope the USPS Inspector General will heed my request for an audit of several Baltimore-area post offices to determine how things went so badly and – more importantly – to restore delivery of the. courier at the level that my constituents deserve, ”Ruppersberger said.
Ruppersberger said he believed the problems he saw at Dundalk went beyond COVID-19 and asked the Postmaster General to provide data on weekly overtime, vacant routes and staffing levels .
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